The rules of using our site, contacting us, and working with us.

If you’re accessing our site or contacting us on behalf of a company, startup, or other organization: you’re confirming that you have authority to act for that organization and that they also accept these Terms.

Anything you see on this site — examples, case studies, screenshots, metrics, performance numbers, timelines — represents real capabilities, but may be generalized, anonymized, redacted, or combined to protect client privacy and security.

Nothing on this site is a public offer, guarantee, commitment, or legal promise of performance. Actual scope, pricing, security, SLAs, etc. will be defined in a signed Master Services Agreement (MSA) or Statement of Work (SOW), not here.

If you send us proprietary information (architecture diagrams, CSV exports, access credentials, PHI/PII, etc.) during an early conversation, you are responsible for having the right to share it with us. We will treat it with discretion.

For anything truly sensitive, we’re happy to execute a mutual NDA or fold confidentiality into an MSA before you share details. Once under contract, confidentiality and security obligations are governed by that contract first.

TL;DR: We don’t blast your secrets. You don’t blast ours.

• No spam, phishing, or impersonation when contacting us.
• No trying to probe, scan, or test our infrastructure without a written security testing agreement.
• No using our name/brand to imply partnership or endorsement without permission.
• No uploading malicious code, exploits, or payloads.
• No using our content (case studies, copy, visuals) to mislead investors/customers into thinking you built our work.

We provide this site and its content “AS IS” and “AS AVAILABLE,” without warranties of any kind (express or implied), including but not limited to implied warranties of merchantability, fitness for a particular purpose, non-infringement, or course of performance.

We do not promise:

• that the site will be uninterrupted, secure, or error-free;
• that any metrics, case studies, timelines, or efficiency gains shown on the site will match your results;
• that we’ll accept every project or proposal;
• that contacting us automatically forms a business relationship.

To the maximum extent allowed by law, Thalenor and its team will not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from (a) your access to or use of (or inability to access or use) this site, (b) any conduct or content of any third party on this site, or (c) unauthorized access, use, or alteration of your submissions or data.

Some regions don’t allow limiting liability like that, so in those regions our liability is limited to the maximum extent the law allows.

If we enter into a separate MSA / SOW / contract with you, that document will usually define jurisdiction, venue, and governing law. That always overrides this section.

If we haven’t signed anything yet: you agree to resolve any dispute with us individually and not as part of a class action.

If you keep using the site after we post changes, that means you’re accepting the new version.

For active clients under contract: your contract terms govern first, and we’ll notify you directly when something material changes that affects you.