Online stores where the storefront and the operations agree.
Thalenor builds ecommerce websites and custom online stores for businesses in Punjab and across India: Shopify or custom storefronts, Razorpay and Stripe payments, inventory and shipping integrations, and automation for orders and customer communication.
Every step connected.
Storefront
Fast, clear, mobile-first.
Checkout & payment
Razorpay, Stripe, UPI, COD where appropriate.
Order
Created once, visible everywhere.
Inventory
Stock adjusted automatically.
Shipping
Labels, tracking, exceptions.
Customer
Updates by WhatsApp, SMS or email.
Shopify or a custom store?
Shopify is the right choice for most product businesses: reliable checkout, a large ecosystem and low operational burden. A custom store makes sense when the catalogue, pricing, ordering process or integrations are unusual, or when the store is part of a larger operational system. We recommend the platform that fits, and we build on both.
One order through the whole commerce lifecycle.
Illustrative apparel store. The storefront is the visible tenth; the rest is operations.
- 20:11Finds the product from Instagram; views size guide and stock.
- 20:14Adds to cart, applies a code, checks out with UPI.
- 20:14Payment webhook verified server-side; order created; stock decremented.
- 20:15Shipping label created; fulfilment task assigned; confirmation sent on WhatsApp and email.
- Day 2Dispatched; tracking pushed to the customer; accounting entry posted.
- Day 9Requests an exchange for size M through the returns flow.
The payment succeeds but the webhook is delayed.
A scheduled job checks provider status for pending orders.
Inventory is reserved at checkout and only committed once payment is confirmed.
The customer sees 'confirming payment', not an error.
Storefront to fulfilment.
Shopify store development
Theme design, catalogue structure, apps chosen carefully, performance tuned.
Custom ecommerce
Bespoke storefronts and ordering flows for unusual catalogues and B2B pricing.
Payments
Razorpay, Stripe and UPI flows with clean failure handling.
Inventory and shipping integration
Stock sync, courier integration, tracking updates.
Order and customer automation
Confirmations, WhatsApp updates, abandoned-cart and re-order flows.
A sale is not finished at checkout.
Stock has to move, the parcel has to leave, the customer has to hear about it and the accounts have to agree. The store is one part of that system.
Ecommerce is frontend and operations.
Shopify or custom, the chain below is what has to hold together.
Shopify for most product businesses; custom when catalogue, pricing or integrations are unusual.
Products, customers, orders and redirects preserved.
Order updates and re-order prompts through WhatsApp Business automation.
Straight answers to the questions that decide a project.
- Create an order from a payment redirect without server-side verification.
- Build a custom store for a standard catalogue that Shopify serves well.
- Leave returns and COD as manual email processes.
Shopify or custom?
Shopify unless your catalogue, pricing, ordering or integrations are genuinely unusual. We build on both and recommend honestly.
Which payment gateways?
Razorpay and Stripe, including UPI. Others if you already have a relationship.
Can it connect to our inventory and accounting?
Yes. Stock, orders and accounting entries stay consistent through integrations.
What about COD and returns?
Both are designed as flows with rules and states, not handled by hand.
Can you migrate our existing store?
Yes, with redirects to protect rankings and full order history.
Questions worth asking first.
Razorpay and Stripe are the usual choices, including UPI. Others can be evaluated if you already have a relationship.
Tell us what you sell and how orders flow today.
From the first product page to the last WhatsApp update, we will map the system and build the parts that are missing.