Website Terms of Use

1. About These Terms

These Website Terms of Use (“Terms”) govern access to and use of the website available at https://www.thalenor.com, including its webpages, public demonstrations, forms, case studies, portfolio materials and other publicly accessible content.

The website is operated by:

Dev Asheesh Chopra, a sole proprietor carrying on business under the name Thalenor.

Business address:

B-19/18, Fatehgarh Rd, opposite Narad Hospital
Darapur Colony, Hoshiarpur, Punjab 146001
India

Email: contact@thalenor.com

References to “Thalenor”, “we”, “us” and “our” mean Dev Asheesh Chopra carrying on business as Thalenor.

2. Acceptance

By accessing or using the website, you agree to comply with these Terms.

If you do not agree, you should not use the website.

If you interact with us on behalf of an organisation, you represent that you are authorised to do so.

3. Purpose of the Website

The Thalenor website provides information concerning our capabilities and services in areas including:

• software engineering;
• web development;
• web applications;
• artificial intelligence;
• automation;
• internal tools;
• dashboards;
• data systems;
• AI agents;
• document automation;
• integrations;
• software consulting; and
• related technology services.

The website may also contain demonstrations, concept projects, articles, technical material, portfolio examples and other informational content.

4. These Terms Are Not Your Software Development Contract

These Terms govern use of the public website.

They are not intended to constitute the complete agreement for a paid software, AI, automation, maintenance, hosting or consulting engagement.

Professional engagements may instead be governed by documents including:

• proposals;
• quotations;
• engagement letters;
• Master Services Agreements;
• Statements of Work;
• change requests;
• Data Processing Addendums;
• Non-Disclosure Agreements;
• support agreements;
• maintenance agreements; and
• other written terms.

If a separately agreed contract conflicts with these Terms in relation to a professional engagement, the separately agreed contract will govern that engagement to the extent of the conflict.

5. No Client Relationship Merely From Website Use

Visiting our website does not automatically create:

• a client relationship;
• consultancy relationship;
• fiduciary duty;
• partnership;
• joint venture;
• employment relationship;
• agency; or
• other professional relationship.

A client engagement begins only when the parties have appropriately agreed to an engagement.

6. Enquiries Do Not Require Us to Accept a Project

You may contact us to discuss a potential project.

Submitting:

• a contact form;
• email;
• telephone enquiry;
• WhatsApp message;
• meeting request;
• project brief; or
• request for quotation

does not oblige either party to proceed.

Thalenor may determine whether a proposed project is commercially, technically, operationally or legally suitable before accepting it.

7. Website Service Descriptions

Website descriptions of services are general descriptions of our capabilities.

They do not mean that:

• every service is available at all times;
• every technology is appropriate for every project;
• we will accept every engagement;
• all technologies shown will be used for your project; or
• every potential result can be achieved.

The appropriate architecture and deliverables for an engagement are determined through project discovery and the applicable project agreement.

8. Quotations and Estimates

Unless expressly stated otherwise in a binding proposal or contract, information concerning:

• pricing;
• timelines;
• project duration;
• architecture;
• resource requirements;
• integrations;
• deliverables;
• hosting;
• infrastructure; or
• expected performance

provided through the website or informal preliminary discussions is indicative only.

Software projects can be affected by circumstances including:

• changing requirements;
• scope changes;
• client dependencies;
• unavailable APIs;
• platform updates;
• data quality;
• third-party failures;
• security requirements;
• regulatory requirements;
• legacy systems;
• hosting constraints;
• AI model changes; and
• unforeseen technical complexity.

Final commercial commitments should be stated in the relevant project agreement.

9. Artificial Intelligence Services

Thalenor may design, develop, integrate or demonstrate systems using artificial intelligence.

Technologies and providers may include:

• OpenAI;
• Anthropic;
• Google Gemini;
• xAI/Grok;
• machine-learning systems;
• generative AI;
• speech systems;
• computer-vision technologies; and
• other AI services.

AI technologies are inherently capable of producing uncertain, probabilistic or incorrect outputs.

AI-generated results may contain:

• factual inaccuracies;
• fabricated information;
• outdated information;
• omissions;
• inconsistent answers;
• false citations;
• inappropriate recommendations; or
• unexpected output.

No public AI demonstration on our website should be treated as infallible.

10. High-Impact Uses of AI

Public demonstrations and generic website content are not intended to be used as the sole basis for decisions concerning:

• medical diagnosis or treatment;
• legal rights;
• financial advice;
• lending;
• insurance;
• employment;
• educational admissions;
• criminal justice;
• public benefits;
• emergency response;
• safety-critical systems; or
• other materially consequential decisions.

A production system used for a sensitive or high-impact purpose may require:

• additional testing;
• domain-expert involvement;
• human review;
• validation;
• monitoring;
• privacy assessment;
• bias assessment;
• security controls;
• regulatory analysis; and
• project-specific contractual terms.

11. Third-Party AI Providers

A project may rely on technologies provided by third parties such as:

• OpenAI;
• Anthropic;
• Google;
• xAI;
• cloud infrastructure providers; or
• other API providers.

Third-party services may change their:

• features;
• models;
• pricing;
• APIs;
• context limits;
• availability;
• safety systems;
• geographic availability;
• terms;
• retention practices; or
• technical behaviour.

Unless specifically agreed otherwise, Thalenor does not control such third-party changes.

12. Demonstrations, Mock Data and Prototypes

Thalenor may publish demonstrations or concept projects to demonstrate our technical and design capabilities.

Such materials may include:

• simulated workflows;
• fictional companies;
• mock users;
• synthetic information;
• fabricated but realistic business data;
• prototype interfaces;
• experimental features;
• placeholder information; and
• proof-of-concept systems.

Unless expressly identified as a production client project, you must not assume a demonstration represents a live customer deployment.

A prototype may omit features necessary in production, including:

• production-grade security;
• complete authentication;
• compliance controls;
• production monitoring;
• disaster recovery;
• complete error handling;
• scalability;
• complete accessibility;
• audit systems; or
• production infrastructure.

Where practical, Thalenor will distinguish concept demonstrations from commissioned client work.

13. Case Studies and Portfolio Material

Some portfolio material may describe work performed for actual clients.

Where appropriate, we may:

• anonymise clients;
• obscure confidential information;
• modify screenshots;
• simplify architecture;
• omit commercially sensitive information;
• use representative information; or
• aggregate results.

Use of a client's name, logo, trademark or identifiable confidential information is subject to applicable rights and permissions.

14. Performance Claims

Any statistics, improvements, cost reductions, conversion changes, efficiency improvements, time savings or similar results shown on the website should be understood in their stated context.

Results achieved for one project do not guarantee results for another.

Performance may depend upon:

• implementation;
• user behaviour;
• business processes;
• traffic;
• datasets;
• infrastructure;
• marketing;
• staff adoption;
• third-party systems; and
• numerous other circumstances.

No particular commercial result is guaranteed unless expressly stated in a signed agreement.

15. No Professional Advice

Our website may discuss technology used in industries such as:

• healthcare;
• education;
• real estate;
• finance;
• legal services;
• ecommerce; or
• professional services.

Such content concerns software and technology.

Unless separately and explicitly stated otherwise, Thalenor does not provide through the public website:

• medical advice;
• legal advice;
• tax advice;
• financial advice;
• investment advice;
• accounting advice; or
• regulated professional advice.

Appropriate qualified professionals should be consulted where required.

16. Information You Submit

You are responsible for ensuring that you have the right to provide information submitted to us.

You should not submit through an ordinary website form:

• malicious software;
• stolen information;
• unlawfully obtained personal data;
• trade secrets belonging to another person;
• production passwords;
• private encryption keys;
• API secrets;
• payment-card credentials;
• patient records;
• government identifiers;
• privileged legal material; or
• similarly sensitive material

unless we have specifically agreed on an appropriate process.

17. Confidentiality Before an NDA

We treat legitimate business information responsibly.

However, merely sending information through a public contact form does not automatically create all obligations that might exist under a negotiated Non-Disclosure Agreement.

If your initial project discussion will involve particularly sensitive material, tell us before transmitting that material so that an appropriate confidentiality process can be considered.

If Thalenor has entered into a separate confidentiality agreement with you, the confidentiality agreement governs information within its scope.

18. Website Intellectual Property

Unless otherwise stated, original materials displayed through the Thalenor website are owned by, commissioned by or appropriately licensed to Thalenor.

Protected materials may include:

• the Thalenor name;
• branding;
• copy;
• graphical elements;
• interfaces;
• layouts;
• diagrams;
• animations;
• videos;
• images;
• demonstrations;
• code;
• case studies;
• documentation;
• illustrations; and
• other original materials.

Such content may be protected by applicable:

• copyright;
• trademark;
• design;
• unfair-competition; and
• other intellectual-property laws.

19. Limited Website Licence

We grant you a limited, revocable, non-exclusive and non-transferable right to access publicly available website content for legitimate informational and business purposes.

This licence does not transfer ownership of the website or our intellectual property.

20. Prohibited Content Use

Unless permitted by law or authorised by us, you must not:

• republish substantial website content as your own;
• falsely claim our work as yours;
• remove ownership notices;
• reproduce our portfolio in a misleading manner;
• use our trademarks to imply endorsement;
• clone substantial protected parts of the site;
• sell copies of proprietary website materials; or
• use our work fraudulently.

Ordinary linking, quotation permitted by law and legitimate search-engine indexing are not prohibited.

21. Automated Scraping and AI Training

Unless authorised by us or permitted by mandatory law, you must not systematically extract substantial protected portions of the website for purposes including:

• cloning Thalenor's website;
• constructing a commercial copy of our portfolio;
• creating a dataset substantially consisting of proprietary Thalenor content;
• training a competing system specifically to imitate protected Thalenor material; or
• misrepresenting Thalenor materials as originating elsewhere.

Nothing in this provision restricts rights that cannot legally be restricted.

22. Ownership of Client Deliverables

These Website Terms do not determine intellectual-property ownership in paid client projects.

A project's applicable contract should specify ownership of:

• source code;
• designs;
• deliverables;
• documentation;
• datasets;
• models;
• workflows;
• intellectual property;
• licences;
• reusable components; and
• client materials.

No assumption concerning ownership of commissioned deliverables should be made solely from these Website Terms.

23. Background Intellectual Property

Client contracts may distinguish between:

Client Materials

Materials owned or supplied by the client.

Project Deliverables

Items specifically developed under an engagement.

Thalenor Background Technology

Tools, methods, templates, frameworks, libraries, utilities, know-how or other technology developed independently of a particular client engagement.

Third-Party Materials

Technology subject to third-party terms or licences.

The treatment of these categories should be stated in the applicable project contract.

24. Open-Source Software

Projects may incorporate open-source:

• libraries;
• frameworks;
• packages;
• models; or
• tools.

Those components remain subject to their respective licences.

Use of open-source software does not necessarily mean that custom software developed around it is itself open source.

Project-specific obligations should be considered based on the licences actually used.

25. Third-Party Platforms

Our website or services may rely on third-party technologies including:

• Vercel;
• Firebase;
• Google services;
• OpenAI;
• Anthropic;
• Gemini;
• Grok/xAI;
• APIs;
• databases;
• cloud providers;
• payment platforms; and
• other external services.

Their services are governed by their own terms.

Thalenor is not responsible merely because a third-party service:

• changes its API;
• experiences an outage;
• changes pricing;
• removes a feature;
• changes a model;
• modifies terms; or
• experiences another event outside our reasonable control.

Any specific responsibility Thalenor undertakes concerning a third-party dependency should be stated in the relevant client agreement.

26. Website Links

The website may link to external websites or platforms.

We do not necessarily:

• control them;
• endorse every statement they contain; or
• accept responsibility for their independent content or privacy practices.

27. Acceptable Use

You must not use the website:

• unlawfully;
• fraudulently;
• to impersonate another person;
• to distribute malicious code;
• to attack infrastructure;
• to bypass access controls;
• to perform unauthorised penetration testing;
• to interfere with website availability;
• to harvest information unlawfully;
• to infringe privacy;
• to infringe intellectual property;
• to conduct denial-of-service activity; or
• to facilitate another person's unlawful conduct.

28. Security Research

Do not conduct intrusive testing against production systems without prior written permission.

Prohibited unauthorised activity includes:

• exploitation;
• credential attacks;
• data exfiltration;
• denial-of-service testing;
• persistence;
• destructive testing;
• accessing another user's information; or
• social engineering.

A suspected vulnerability may be reported to:

contact@thalenor.com

Please act responsibly and avoid accessing or retaining information that is not necessary to describe the vulnerability.

29. Website Availability

We do not guarantee uninterrupted availability of the public website.

The website may occasionally be:

• unavailable;
• under maintenance;
• changed;
• updated;
• reconfigured; or
• affected by third-party infrastructure.

We may add, remove or change website functionality without guaranteeing that every previous feature will remain permanently available.

30. Website Accuracy

We make reasonable efforts to present useful information but cannot guarantee that every item remains continuously accurate or current.

Technology changes rapidly.

Website information may therefore occasionally contain:

• errors;
• omissions;
• outdated technical details;
• changed prices;
• changed integrations;
• obsolete provider information; or
• other inaccuracies.

Material requirements for a project should be confirmed directly with us.

31. Website Warranty Disclaimer

To the maximum extent permitted by applicable law, the public website and its general content are provided on an:

“as is” and “as available”

basis.

We do not warrant merely through publication of the website that:

• it will always be available;
• it will be free from every error;
• demonstrations are production-ready;
• every concept will work for your business;
• third-party services will remain unchanged;
• every AI output is accurate; or
• use of website information will produce a particular result.

Nothing in this section overrides warranties expressly provided in a separately signed contract.

32. Limitation of Liability for Public Website Use

This section applies to use of the public website rather than liability governed by a separate paid client contract.

To the maximum extent permitted by applicable law, Thalenor shall not be liable solely as a result of ordinary use of or reliance on public website content for:

• indirect loss;
• consequential loss;
• lost profit;
• lost revenue;
• lost opportunity;
• loss of anticipated savings;
• loss of goodwill; or
• similar consequential business loss.

To the maximum extent permitted by applicable law, Thalenor's aggregate liability arising solely from use of the public website where no paid client contract applies shall not exceed INR 10,000.

Nothing in these Terms excludes or limits liability that applicable law does not permit to be excluded or limited.

33. Paid Client Engagements

The preceding website-liability provisions do not determine liability for a paid client engagement.

Liability for paid professional services should be expressly agreed in the relevant client contract.

Such agreements may address matters including:

• liability caps;
• exclusions;
• warranties;
• indemnities;
• intellectual property;
• confidentiality;
• payment;
• termination;
• security;
• data protection; and
• dispute resolution.

34. Privacy

Our handling of personal information is described in our Privacy Policy.

Our Privacy Policy should be read separately from these Terms.

35. International Access

Thalenor is based in India, but its website can be accessed internationally.

Our willingness to display a website in a jurisdiction does not automatically mean that:

• Thalenor maintains an office there;
• we are registered there;
• we agree to accept every project there;
• every service is available there; or
• every local regulatory regime applies to us.

We may assess an international project before accepting it based on factors including:

• applicable law;
• privacy requirements;
• AI regulation;
• sanctions;
• export restrictions;
• industry regulation;
• taxation;
• security;
• project risk; and
• commercial considerations.

36. Export Controls and Sanctions

You must not use our website or services in a manner that would require Thalenor to violate applicable:

• sanctions;
• export controls;
• trade restrictions; or
• other mandatory laws.

Project-specific obligations may be included in the relevant engagement agreement.

37. Right to Restrict Access

We may restrict or block website access where reasonably necessary to:

• protect infrastructure;
• investigate malicious activity;
• comply with legal requirements;
• address abuse;
• protect security; or
• protect another person.

38. Feedback

If you voluntarily provide non-confidential suggestions or feedback concerning our general services or website, we may consider and use that feedback without an obligation to compensate you.

This does not transfer ownership of:

• your pre-existing intellectual property;
• client materials;
• confidential information; or
• separately protected work.

39. Copyright or Rights Complaints

If you believe material displayed on our website infringes rights that you own, contact:

contact@thalenor.com

Please provide sufficient information to identify:

• the relevant material;
• the claimed right;
• the basis of your complaint;
• evidence reasonably supporting the claim; and
• your contact details.

We may request additional information.

40. Governing Law

These Website Terms are governed by the laws of India, without prejudice to any mandatory law that applies regardless of contractual choice.

A separate client agreement may specify a different governing law for that particular engagement.

41. Disputes

If a dispute arises solely concerning the public website, the parties are encouraged to first attempt in good faith to resolve the matter through direct communication.

You may contact:

contact@thalenor.com

Where no separate agreement governs the dispute and subject to mandatory applicable rights, the courts of competent jurisdiction at Hoshiarpur, Punjab, India shall have jurisdiction.

A separate client contract may provide a different:

• jurisdiction;
• arbitration arrangement;
• mediation process; or
• governing law.

42. Mandatory Consumer Rights

Nothing in these Terms is intended to waive a consumer right, statutory guarantee, remedy or liability that applicable law prohibits the parties from waiving.

Where mandatory law conflicts with a provision of these Terms, the mandatory law prevails to the extent of that conflict.

43. Changes to These Terms

We may update these Website Terms to reflect:

• website changes;
• service changes;
• legal changes;
• new technologies; or
• changes to our business.

The current Terms will be displayed on this page together with the latest revision date.

Changing these Website Terms does not automatically amend an existing signed client contract.

44. Severability

If any provision of these Terms is determined by a competent authority to be invalid or unenforceable, the remaining provisions will continue to apply to the extent legally permissible.

45. No Waiver

Failure by Thalenor to enforce a provision immediately does not necessarily constitute waiver of that provision or another right.

46. No Partnership or Agency

Website use does not establish a:

• partnership;
• agency;
• joint venture;
• franchise;
• fiduciary relationship; or
• employment relationship

between you and Thalenor.

47. Entire Agreement for Website Use

These Terms and any policies expressly incorporated into them govern use of the public website.

They do not replace the separate agreement governing an accepted professional engagement.

48. Contact

Questions concerning these Terms may be sent to:

Thalenor
Dev Asheesh Chopra, Sole Proprietor
B-19/18, Fatehgarh Rd, opposite Narad Hospital
Darapur Colony
Hoshiarpur, Punjab 146001
India

Email: contact@thalenor.com
Website: https://www.thalenor.com